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HelloMiners Forum Announcements Help us help you


Help us help you

Announcements concerning HelloMiners.

Help us help you

Postby Freshblood » Wed Dec 17, 2014 4:38 am

hi all players just a short note on asking for help from our staff.

if u require help please try to be considerate of our staff and do your part to make their job simpler.

if you need a region made/purchased

1) use string to check if something is un regioned and available to be sold/bought.

2) Place markers correctly- on wild land u want to buy place four markers in each of the corners, make the makers the same type of block, and ideally of a different block type than what is theyre already. Ensure they're on the same y coordinate so we can get an accurate price for you.

(a) if its a sub region, tell the staff its a sub region, and place only two markers in opposite corners , one corner up and one down so we can see the exact area u want sub regioned... eg. subregions are for apartments in a building.

2) Give as much info as you can- saves staff from repeating the same questions each time you need help.. tell staff where the markers are if they cant be seen, what u want it called before they create the region and who u want listed as owners or members. Other wise it has to be redone (removed, renamed and remade)

3) Helpme function- dont use the helpme function for questions, most questions can be answered without needing a staff member to teleport to attend for just a question. If u need to use helpme put in a reason after, like ./helpme buying wild land

4) Use the tools- look at our forums , commands list, rules, server map, ingame do the tutorial at the spawn and use the /warp helphub , most questions can be answered by using these usefull tools


*if you have the area marked properly before asking for help as mentioned above,
*you give the staff the correct info when they arrive to help u,
*you've read our support systems like the commands list

Staff can help more ppl more efficiently

thankyou
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Re: Help us help you

Postby ~Zman » Wed Dec 17, 2014 6:28 am

Will do
Player since February 15th 2014!

When in doubt, read the Rules!

Make sure to leave a like on the post if you agree or like the post!

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Re: Help us help you

Postby Marc » Wed Dec 17, 2014 1:19 pm

Just adding on, for a redblock be sure you have all materials ready, so the staff doesn't have to wait well the helpme is in progress. Then tell the staff what you want toggled as power for the redblock.
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Re: Help us help you

Postby elai » Thu Apr 09, 2015 7:14 pm

hi
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Re: Help us help you

Postby UnboxingGold » Thu Apr 09, 2015 7:17 pm

ElaiConqueror wrote:hi


Attention seeker
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Re: Help us help you

Postby EagleTalon » Thu Apr 09, 2015 8:25 pm

UnboxingGold wrote:
ElaiConqueror wrote:hi


Attention seeker

And Grave Digger
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Re: Help us help you

Postby ~Jamez » Thu Apr 09, 2015 8:51 pm

ElaiConqueror wrote:hi

Please don't grave dig. I understand that this post can have grave diggers because it is one that needs to stay active but don't put in such a useless message. This definitely doesn't need to be here.
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Re: Help us help you

Postby EagleTalon » Thu Apr 09, 2015 8:54 pm

~Jamez wrote:
ElaiConqueror wrote:hi

Please don't grave dig. I understand that this post can have grave diggers because it is one that needs to stay active but don't put in such a useless message. This definitely doesn't need to be here.

:o B0nd lives on!
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